Support

How to activate Windows?
Please locate your product key first. COA sticker may contain the concealment panel which consists of a small clear label with removable silver scratch-o...
Tue, 9 Mar, 2021 at 9:41 AM
Battery unable to charge
Our T&C of sale explain the warranty does not cover used batteries although we do guarantee that it will hold at least one hour's charge. We will r...
Tue, 9 Mar, 2021 at 9:55 AM
What if I have damaged the first five numbers of the product key?
You will need to provide picture of the damaged COA sticker. Please "Add New Ticket" and attach picture of the COA sticker. After verification of ...
Tue, 9 Mar, 2021 at 9:44 AM
Recovery option in Windows 10
There are two main reasons why you might need to recover your computer. Firstly, it might have stopped working properly: it could be behaving erratically a...
Tue, 9 Mar, 2021 at 9:47 AM
PC Computer Laptop in a constant restart cycle
If windows won't start or go into loop please follow: 1. Upon loading windows screen please hold shift button down and disconnect PC from power. (S...
Tue, 9 Mar, 2021 at 9:46 AM
Where is my Windows 10 product key?
Certificate of Authenticity (COA) sticker with a 25-character product key is located on the device. The labels are located in slightly different locations, ...
Tue, 9 Mar, 2021 at 9:56 AM
No operating system
If you did not created recovery drive and Windows won’t start  you have option to create installation media directly on the Microsoft website. Please follow...
Tue, 9 Mar, 2021 at 9:47 AM
Laptop keyboard doesn't have a backslash key
If your keyboard is missing backslash key - you can generate backslash using Alt Gr + # You press "Alt GR" (right of the space bar) and key above...
Tue, 9 Mar, 2021 at 9:48 AM
Fan running no signal to monitor
Usually if there is no signal to the monitor, the computer also emits several beeps. Very common and relate to memory error, especially after delivery if ba...
Tue, 9 Mar, 2021 at 9:48 AM
PC computer beeps several times
Usually if there is no signal to the monitor, the computer also emits several beeps. Very common and relate to memory error, especially after delivery if ba...
Tue, 9 Mar, 2021 at 9:49 AM