Support

Locate my ESET EAV Username in the program settings
When you renew ESET, you need to provide your EAV number.  You can do this by opening ESET app on your device and press CTRL +U on your keyboard to obta...
Fri, 26 Mar, 2021 at 12:24 PM
The Eset requires a license key
When your PC connects to the internet for the first time, the award winning ESET software will automatically activate, and then quietly run in the backgroun...
Tue, 9 Mar, 2021 at 9:52 AM
I cant play DVD
Windows 10 no longer support DVD out of box. To play DVD you need to install app which support DVD, you can check Microsoft store or get freeware one wh...
Tue, 9 Mar, 2021 at 9:52 AM
Touchpad not working on HP laptop
The tiny area indicated with an arrow here is actually the switch for turning off the touch pad. Tapping here switches the touch pad off, after which, a dim...
Tue, 9 Mar, 2021 at 9:53 AM
iMac makes loud fan noise
You can adjust fan behavior using additional software as per below: iMac users who tweak their systems using 3rd party hard disks or solid state disks, ...
Tue, 9 Mar, 2021 at 9:57 AM
Why is 500GB Hard Drive showing as 465GB?
The reason for this difference lies in the way hard drive manufacturers advertise their devices, versus the way Windows computers actually use the storage d...
Thu, 25 Mar, 2021 at 5:39 PM
Why is 320GB Hard Drive showing as 298GB?
Just as an example of this problem, you may have a 320Gb capacity hard disk drive installed in your computer, but your OS (Operating System) such as Windows...
Thu, 25 Mar, 2021 at 5:41 PM
Battery unable to charge
All batteries are tested and confirmed to be in good working order at the time of sale. We will replace any that fail within 30 days of receipt. Beyond 30 d...
Tue, 16 Sep, 2025 at 9:23 AM
Dead Pixel warranty
The standard of production techniques today cannot guarantee an absolutely pixel fault-free monitor.  A few isolate constant lit or unlit pixels may be pre...
Thu, 25 Mar, 2021 at 5:57 PM
Blank blue or white screen while setting up Windows 10
Please reset the laptop or PC, then go through the setup/Cortana steps again, until she wanted to connect to WiFi.  Then selected "I don't have in...
Thu, 25 Mar, 2021 at 5:59 PM