Slow performance is usually related to software issues not hardware. Software is not covered by warranty. So we suggest to reinstall your Windows back to factory.

We're able to run a remote hardware test on your device to check for any failing hardware components. We can run the test Monday - Friday 9AM - 2PM. 

If you confirm a suitable time and date we'll send you a link to the remote hardware test. Please note that the test may take a few hours to complete. All of the instructions on how to set it up will be included in the link.

The earliest available slot is next working day.