Helpdesk

Please reset the laptop or PC, then go through the setup/Cortana steps again, until she wanted to connect to WiFi.  Then selected "I don't have in...

This is simply a reminder saved as a wallpaper.  To remove it you will need to change your desktop background (wallpaper).  How to change your backg...

Please follow the instructions below.   1.       Please disconnect the AC adapter. 2.       Remove the battery from the laptop. 3.       Leave it like t...

Slow performance is usually related to software issues not hardware. Software is not covered by warranty. So we suggest to reinstall your Windows back to fa...

Our free Microsoft Office trial do not require a product key, it is already installed as part of the operating system of the device. The first time you ...

Any other symptoms? Like beeping? What are the lights on the device? Any number light up? Anything at all on the screen? Please take a look at the follo...

Usually if there is no signal to the monitor, the computer also emits several beeps. Very common and relate to memory error, especially after delivery if ba...

If laptop freeze please disconnect ac adapter then remove battery and leave it like that for 5 minutes, then plug it back in.

1. Please Keep charger connected constantly to laptop.  2. Restore your laptop to factory settings to make sure it's not a software incident: To get st...

The computer usually does not come with internal speakers. To get sound on these PCs you would have to connect external speakers into the audio port at the ...